start off with this. instead of taking the more than 3,000 passengers back to galveston, where the cruise began, carnival decided to go to mobile, alabama, because that's where the repair facility is. in so doing, carnival forced the passengers to further harm and inconvenience by putting them on a seven-hour bus ride back to galveston. a lot of passengers were told me they were given options, so we asked carnival, and they said passengers were given a few options, you could go to galveston, you could go to new orleans, or you could stay in mobile right there, at carnival's expense, right there, obviously, and also pay for your flight home. so passengers were given choices. are you saying that that didn't happen for these people? >> well, first of all, good evening, erin, and thanks so much for having me. i'm really happy to be here. in terms of the specifics, whether they can stay in mobile or new orleans or galveston, doesn't really make a difference as far as i'm concerned. the real misconduct, as you just said, was dragging them across the gulf of mexico for five days instead of just turning around and go back to mexico and flying them back home. and it's pretty clear that the reason for that was financially motivated.